An Inside Look At ViaTalk

The UX Yenta

aka:nicole fredericks
position: customer experience
since: 2010
hobbies: music, shopping, wine & UFO's

Tiny Fists

aka: tanya runyon
position: tech support
since: 2005
hobbies: concerts, movies, cleaning

An Update From the Development Team

5th Mar 2012

The development team at ViaTalk has had its nose to the grindstone. In the past few months we've been working hard to increase server reliability, stability and have expanded our network to bring you the best phone service we have ever offered. We've been working on some exciting features and one of them has been released today into the Beta Lab.

Call Forwarding When Busy can now be found in the 'Set Forwards' section of the online control panel. This feature allows you to forward your calls automatically whenever you on the phone and a second call comes in. You will not hear a call waiting tone and the call will be automatically forwarded to the 'Busy Forward' number you specify.

If you have any questions about the new Busy Forwarding message you can call our support staff or email thedifference@viatalk.com and keep your eyes peeled for updates to the Beta Lab as we expect to roll out some brand new features in the near future.

posted by The Rude

Happy Holidays!

20th Dec 2011

From everyone here at ViaTalk, we wish you all a very happy and healthy holiday season!

We are very excited to be moving into the New Year with our talented and dedicated staff.  A huge THANK YOU goes out to our loyal clientele; 2011 has been an amazing year!

ViaTalk looks forward to continuing to provide the industry's best VoIP service in 2012!

Happy Holidays!

posted by The UX Yenta

ViaTalk Connects Your Kids to Santa!

28th Nov 2011

DotBlock's sister company ViaTalk is allowing children across the country to call Santa free of charge this holiday season to deliver their Christmas wish list directly to the big guy and his helpers at the North Pole (that's you mom and dad!). Additionally, one lucky child will be selected at random to have their wish list granted for free courtesy of ViaTalk, a $300 value!

This free service is available nationwide to customers and non-customers alike, simply by signing up at www.letscallsanta.com, so be sure to tell your friends and family! To connect your child to the North Pole, simply enter the number you will be calling from as well as your email address on the website. After your child calls, a recording of their wish list will be emailed directly to your inbox so that you may listen at your convenience; you will also be given a unique URL to share the message with your friends and family!

Parents whom opt to share their child's recording will be entering it (anonymously of course) into the 'Nice List' contest, a featured section on the front page of the site where you and everyone else can vote for their favorite recordings!

The parents of one lucky child will be contacted on Dec. 20th, 2011, and will receive a $300 Amazon.com gift card to help make their child's holiday wishes come true this holiday season.

Also, don't forget to follow us on Twitter! www.twitter.com/viatalk

Happy Holidays from DotBlock & ViaTalk!

posted by The UX Yenta